Mercer-Gilbert is a seasoned problem solver / project management team-oriented leader with strong analytical and relationship building skills. She possesses over 20 years experience in research, analysis and resolution of many different challenges encountered in a client driven environment. Her written and verbal communication abilities are excellent and she is well versed in communicating with all levels of personnel in the workplace.

She is adept at incorporating short and long-term objectives into current practices and processes. Additionally, she possesses significant experience in the training and development of employees, clients, and all levels of management. Her organizational abilities and attention to detail are coupled with the strength of being able to maintain focus on the larger business objectives.

Education:

Masters of Arts Degree in Organizational Leadership, Chapman University, 2003
Masters Certificate in Human Resource Management, Chapman University, 2003
Bachelors Degree in Speech Communication, University of Washington, 1995

Continuing Education / Professional Development:

40 Hour Basic Mediation Training 5/05
* Advanced Family Mediation Training 1/08
* Parent/Youth Mediation Training 1/08
* Compassionate Listening Project 1/08
 

Licenses and Credentials Held:

• Certified Community Mediator- Kitsap County Dispute Resolution Center
• Parent/Youth Mediator- Kitsap County Dispute Resolution Center
• Small Claims Court Mediator- Kitsap County Dispute Resolution Center
• Certified Mediator King County Dispute Resolution Center
• Washington State Property & Casualty Agents License
• Washington State Independent Adjusters License
• Association Affiliations:

Society of Human Resource Management (SHRM)- Professional Level Member

North Sound Business Network - Member
Phi Beta Kappa
 

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