Testimonials
"It is my great pleasure to recommend Cherm Mercer-Gilbert / CMG Consulting Services, LLC. We met when she hired me to defend a social service agency sued for alleged wrongful employment practices. The very existence of the agency was threatened by the suit and all of the defense team were under great pressure. Throughout the case, Cherm lead the defense team displaying excellent judgment, boundless energy and enthusiasm, and the courage to make hard decisions. Ultimately, our efforts resulted in a full defense verdict for our clients. Throughout the months of preparation and the weeks of trial, Cherm showed great intelligence, the ability to see the big picture, and also the patience to manage the details. Her problem solving skills are exemplary, as is her ability to analyze a situation and determine the root causes of the challenges present. Her ability to build relationships at times of challenge is one of her best strengths --- one that is difficult to learn, yet intuitively she is able to bridge the gaps in ways that encourage cooperation. I greatly respect her abilities."
Steven Phillabaum, Attorney/Senior Partner/Principal Owner
Phillabaum, Ledlin, Matthews & Gaffney Brown,
Spokane WA
"Cherm Mercer-Gilbert will be an asset to any enterprise she undertakes. Her new venture, CMG Consulting Services, LLC will undoubtedly prosper and grow because of her limitless energy, her integrity, her intelligence and her outgoing personality. Cherm worked for me as the Employment Practices National Program Lead and Senior Claims Specialist for a number of years in the Select Markets Division of Safeco Insurance Company. She demonstrated over and over her ability to use her skills in effective communication and relationship building to establish rapport with clients and adversaries alike to bring very complex litigated and non-litigated claims to successful resolutions. Cherm is disciplined, well-organized and a self-starter with a great deal of personal initiative--all attributes necessary to outstanding achievement in business and life. I have no reservations in recommending Ms. Mercer-Gilbert and CMG Consulting Services, LLC.
Any client of Cherm's will receive their money's worth and much, much more--a friend whose greatest desire is to see them be successful."
Christine J. Jordan, CPCU, RPLU, AIC,
Senior Claims Specialist, Safeco Specialty Claims.
"...As defense attorneys we defend clients who become embroiled in lawsuits. In doing so we have worked very closely with Cherm on a multitude of legal matters and found her to be committed to providing her clients with the highest quality service and representation possible. Cherm is an innovative self-starter who displays extraordinary investigative and analytical skills. Further she also presents her analysis of issues in a well thought out and comprehensive, yet concise manner to the clients, attorneys, judges and mediators with whom she works."
GABRIELLE DESANTIS & EDGAR R. NIELD
Attorneys at Law
CARRICK & RAMEY, LLP
San Diego & Los Angeles, CA
"I feel very comfortable recommending Cherm Mercer-Gilbert / CMG Consulting Services, LLC for your management and employment consulting needs...Cherm is consistently open to innovative and creative ideas, the personification of “thinking outside of the box.” She constantly displays a drive to succeed and is never fearful of a challenge that periodically requires moving beyond the 'way we’ve always done it.' Her very pleasant personality coupled with her versatile expertise is enhanced by her commitment to excel. Ms. Mercer-Gilbert has strong verbal and written communication skills as well as an ability to work with anyone-making her a truly unique and exemplary individual."
SYLVIA A. MAINE -Adjunct Professor
Chapman University
"Cherm has been a valuable asset to our rapidly growing company. She is able to rapidly assess our HR needs and help us to resolve outstanding issues, before they become major problems. It is a blessing to be able to turn to an expert at a moment's notice to resolve situations before they become disasters.
Gail Chafe' - Owner
Integrity Northwest Corporation
Every
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(360) 769-0770